Reno Sparks Janitorial is not just another corporate cleaning service. Reno is our home, and we take pride in making this city’s businesses shine. We know you work just as hard to keep your business running smoothly. Our commercial cleaning business is here to lend a hand in making sure it’s in great shape, and let you know if anything appears out of place.
From the get-go, we hire team members that are courteous, hard working, and honest. Our commercial deep cleaning services staff treats your office like it’s their own, and is attentive to the electronics, plumbing, and overall condition of the building itself when cleaning.
When you invest in a local, concierge type cleaning service like Reno Sparks Janitorial, you receive open communication between our staff and your management. That means if there’s something wrong on the job site, it won’t go ignored.
Whether it’s a leaking water pipe, broken window, an unsecured front door, our commercial janitorial cleaning servicesteam has their eye on your building’s infrastructure. We also take inventory on cleaning products and supplies so there are no delays or interruptions when we show up. If there’s ever a problem, we’ll notify management to get it sorted. We never sweep things under the rug!
Reno Sparks Janitorial is a locally-owned and operated janitorial company serving Reno, Sparks and Carson City. We set the bar for the level of trust and service that a cleaning company can provide, guaranteeing satisfaction on each site.
Beyond cleaning, our team goes above and beyond to notify you when anything in your office seems out of place or is not functioning properly. Get in touch with Reno Sparks Janitorial, and trust our expertise to keep your facility clean, attract clients, win first impressions, and ensure the safety of your company.
Commercial building carpets are often high traffic areas, and it's a challenge to keep them looking bright and new. If you’re a manager struggling to find time to deep clean your carpeted office, consider calling our local commercial cleaning business to help.
Here are a few commercial property cleaning tips to keep carpets fresh:
Regular vacuuming removes about 80% of debris and dirt from a carpet, but can’t always get all of it. That’s why deep cleaning helps to remove any grime in the carpet fibers and below the carpet, too. Carpet grooming is an effective practice to implement because it resets the carpet’s fibers back to their original state. Once the carpet is cleaned by a professional team, grooming the carpet with a broom helps it quickly dry.
Consider getting some cleaning tools to keep around the office, too. Carpet brooms are great at reaching deep into areas to remove dirt and grime with their rubber bristles. They have attachments for collecting dust to prevent discoloration, allergies and other health issues. Over time, it helps prevent visible tracks from foot traffic or other wear and tear too.
Getting a walk-off mat and placing it in the entrance of the commercial building is another way to stop dirt and debris even before it gets into the office. Placing plastic desk mats help to block stains and deep furniture indentations from forming, too, which can be just as unsightly.
Air filters are especially important during the summer thanks to an uptick in pollen and wildfire smoke. If you neglect to clean them, it can clog with particles and potentially end up throughout the office, including the carpet.
Accidents happen and stains on an office carpet are inevitable. Keeping some cleaning supplies in a common area will make a difference in between the next big commercial deep cleaning service. This way you can act fast and the carpet won’t be permanently stained.
If your carpets see frequent spills and stains, it’s best to practice spot treatments by blotting with a paper towel or cloth. A few cleaning solutions we suggest every office stocks include Oxyclean, Resolve, or Hoover. They are non-toxic for your employees to handle and be around, and offer concentrated foaming solutions for a deep clean in-between any scheduled janitorial services.
Not all carpets are created the same, but many require a meticulous cleaning routine in a business with employees and customers creating traffic areas. With steam cleaning, hot-water is used to extract the dirt, while dry cleaning uses fast-acting chemicals to remove the grime. Keep in mind that carpets need a professional cleaning at least 2-3 times a year, and the summer is often a great time to do so. Carpet cleaning is great to schedule out in the summer or fall, and once again in the spring after the winter snow melt to remove any damaging salt residue.
All in all, it not only improves office aesthetics to have a clean carpet, but it eliminates dust, allergens and bacteria from a communal space. At Reno Sparks Janitorial, we prioritize our customers first and see our team as an additional part of those businesses. We strive to provide high quality and thorough commercial building cleaning services to companies of all sizes.
Contact us today for the highest quality carpet cleaning Reno Sparks Janitorial has to offer.
Communication is the key to any relationship, including business or professional relationships. To have good communication, both parties must be as transparent as possible with each other, or in other words, have an open line of communication. Not only does this help you get more comfortable with one another, but it also limits frustrations within the relationship allowing for a greater bond. When it comes to communication with your commercial cleaning service or cleaning company, being able to air your grievances about performance or even being able to give positive feedback will significantly improve your service.
Communication is important in every aspect of a partnership, but there are some things that require more transparency than others. There are essentially five key topics that should be freely discussed among commercial cleaning companies and their clients, including:
The absolute first thing you should do with your clients is to provide them with an established point of contact within your organization. Assigning designated point persons or account managers ensures that your clients have a resource for consistent communication. The point of contact should reassure their clients that they will be available to answer any questions, concerns, and more to show that the commercial cleaning company has a genuine interest in its clients and their needs.
Any working relationship should begin with a conversation about expectations and how those can best be met. This is very likely outlined in the working contract, but it is important to have regular open and honest discussions with clients to reinforce those expectations and hold each party accountable. During these talks, it would be helpful to identify the services that are and are not included, discuss procedures and policies, and finally, learn your client’s expectations as far as cleanliness, etc.
Having these open discussions early in the relationship will set the foundation for trust between you and your clients and will help you retain them long-term.
Any business that relies on staff to accomplish tasks knows that anything could happen at any time. If unpredictable circumstances arise and an employee is going to be out sick for the day or is running late, it’s crucial that the client is made aware as soon as possible. Your commercial cleaning service should share its policies regarding staff delays or cancellations early on so that you can prepare in the event that this happens. Outlining these policies as clearly as possible shows clients that there are systems and processes in place and may lead to an effective backup solution.
While it is always your commercial cleaning company’s goal to leave your belongings unharmed, accidents can happen. How your cleaning service handles those accidents is what truly matters though. With instant reporting, both the client and the management team will be promptly notified of the incident. Honest and upfront communication makes it more likely that the cleaning company will be proactive with your situation and take immediate action.
Feedback, both negative and positive, is highly important for success and growth within a business. A commercial cleaning service that encourages feedback, whether it’s good or bad, is eager to know how they can improve their services to ensure client satisfaction. It’s not uncommon for customers to stop using their cleaning company due to grievances that haven’t been addressed. The cleaning company may not even realize there is a problem until it’s too late, so be sure to speak up if you’re concerned about anything regarding your service.
Having an open line of communication is something that Reno Sparks Janitorial prides itself on. Thanks to our honest discussions with clients, we’re able to provide better service. Our routine inspections and maintenance tasks are considered a top priority. We have also dedicated time to stripping and waxing floors for clients affected by the snowmelt. When you work with Reno Sparks Janitorial, you can rest assured that you’re being taken care of. We provide another set of eyes to your cleaning needs, ensure they are handled, and take quick action to deliver the best cleaning service possible.
Connect with us today to get a quote for your commercial cleaning service!